Customer survey in real-time (translation services)
Welcome to the results page of our NEW SURVEY ! We have implemented multiple state-of-the-art solutions accross our business and this is just one of them. However, this is in no way a trivial and simple poll for all.
On this page we publish our QUALITY AND MARKETING SURVEY RESULTS as they come from our REAL CUSTOMERS plus this is all done in REAL-TIME. This actually means that on completion of each translation job we are now sending our customer a link to our standard survey page and as soon as they complete it the results are published automatically.
There is no censorship or prior approval by our administartors! You can see how it works for yourself if you are one of our clients. Some other companies may also provide some pie charts or other statistics but they do this in the form of bare figures or mere static images. Nobody knows how and when all that was produced. Here we trust our customers and show them our REAL RESULTS in REAL-TIME and in an utterly candid manner. This is just another thing that makes us different and we are proud to be distinct indeed.
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| Excellent |
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| Good |
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| Hard to say (cannot read it) |
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| Satisfactory |
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| Poor |
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| Excellent process with all the info I needed |
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| Good, but still had some questions |
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| Worse than processes of other translators |
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| Nothing special |
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| Our availability and speed of delivery |
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| Pricing and cost-effectiveness |
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| Translations by in-house professionals including own lawyer and technical experts - not by mere translators |
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| List of clients and references |
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| Streamlined process in our Translation Shop |
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| High place(ment) on the search engine that you used |
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| Versatile nature and expertise of Russian Services as a company |
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| Better services than average level on this market |
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| Almost unique level of services |
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| Typical level for this market |
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| Below average level on this market |
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| Google search |
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| Colleague or friend |
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| Referred by other translator |
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| Telephone directory |
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| Direct marketing from us (email or leaflet) |
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| Advert in newspaper/magazine |
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| Yahoo search |
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| Bing/MSN search |
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| Other Internet site/directory |
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| Nothing to improve, absolutely perfect |
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| Publicity |
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| Company website and provision of information |
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| Customer communications |
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| Speed of delivery |
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| Quality of translation |
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